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Important notice: SurfEasy is no longer available for purchase. We recommend award-winning VPN protection from Norton, also part of the Gen family of trusted Cyber Safety brands – try it here. For existing customers, support will continue to be available in this section.

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  1. SurfEasy
  2. Your Account

Your Account

Accounts How-to and FAQs

  • How do I cancel my subscription?
  • Removing devices from your SurfEasy VPN plan
  • How do I change the email registered to my account
  • How to update your billing information in the App Store
  • How to update billing information from the Google Play Store
  • I am getting "Error 5" when restoring my receipt from the iOS app
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