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Important notice: SurfEasy is no longer available for purchase. We recommend award-winning VPN protection from Norton, also part of the Gen family of trusted Cyber Safety brands – try it here. For existing customers, support will continue to be available in this section.

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  1. SurfEasy
  2. SurfEasy VPN iOS (iPhone, iPad, iPod)
  3. Frequently Asked Questions for iOS

Frequently Asked Questions for iOS

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Commonly asked questions about SurfEasy VPN for iPhone and iPad.

  • India Region Not Showing
  • I have purchased my subscription through iTunes but it is not showing?
  • How do I know I am protected?
  • How do I completely remove SurfEasy VPN for my iOS device?
  • How To Re-install Profile on iOS
  • An app is showing my real location even though SurfEasy VPN is on. Am I protected?
  • I am getting no internet connection when turning on SurfEasy
  • Will SurfEasy VPN protect the device tethered to my iPad or iPhone?
  • Accepting new Apple Subscription Charges
  • What is my Passcode?
  • How do I cancel my subscription?
  • Is my version of iOS supported?
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